All of our motions, footage, countdowns and still images should give you access to download the single wide, double wide and triple wide resolution. If you do not see one of those options, please contact us. We will make sure to get the file you are missing.
If you have purchased the SD version of a product and do not see an HD version available, please email us to request this product in HD format. We will reach out to the individual producer to see if they have that available.
If you have purchased a short film*, we do not sell all three resolutions with each download. Usually, these are chosen by the producer and the description states which resolution(s) that product contains. Please feel free to contact us if you have any issues or questions.
*short films are no longer available for purchase on this site. We apologize for any inconvenience this may cause.